Terms and Conditions of Use

By using this website or submitting an enquiry, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Cookie Policy.

Use of this website is limited to individuals aged 18 or over. By accessing the site, you confirm that you meet this requirement and have the legal capacity to enter into a binding agreement.

If you do not agree with any part of these terms, please do not use this website or enquire about our programmes.

Modelcraft offers structured educational programmes focused on the conceptual and practical vocabulary of modern AI. Our current offerings are:

Programmes are available to individuals with internet access. There are no geographic restrictions on enrolment, though all communication and materials are in English.

Enrolment begins with a brief enquiry conversation. We review each expression of interest individually and respond within five working days to discuss whether the programme is a suitable fit.

Enrolment is complete when payment has been received and confirmed in writing. Access to programme materials is granted upon enrolment confirmation.

For cohort-based programmes, a minimum number of participants is required for the cohort to proceed. If a scheduled cohort does not reach the minimum, you will be offered a full refund or a place in a future cohort at no additional cost.

You are responsible for maintaining the confidentiality of any login credentials or access links shared with you. Programme access is personal and may not be transferred or shared with third parties.

When using our website or participating in a programme, you agree to:

• Provide accurate and complete information in enquiry forms and communications.
• Engage respectfully with other participants and with Modelcraft team members in all shared or group settings.
• Submit your own original work for any exercises or project milestones, and not represent others' work as your own.
• Not record, redistribute, or publish live session recordings or programme materials without our written consent.
• Not attempt to disrupt, access unauthorised areas of, or interfere with the operation of our website.

Modelcraft reserves the right to remove a participant from a programme if their conduct is disruptive or harmful to others. In such cases, a partial refund may be assessed at our discretion based on the stage of the programme reached.

All website content, course readers, session materials, feedback documents, and other resources produced by Modelcraft are the intellectual property of Modelcraft or its licensors.

Upon enrolment, participants are granted a limited, personal, non-transferable licence to access and use programme materials for their own private learning purposes during the programme period.

This licence does not permit: redistribution of materials in any form; reproduction for commercial purposes; sharing with individuals who are not enrolled; or use of our materials as a basis for derivative educational products.

Work submitted by participants (exercises, project portfolios) remains the intellectual property of the participant. By submitting work, you grant Modelcraft a limited licence to review, annotate, and discuss it with you and, where relevant, with other programme facilitators.

All programme fees are quoted in Malaysian Ringgit (RM) inclusive of applicable taxes. Payment details and accepted methods will be communicated during the enrolment conversation.

Refund policy. We want enrolment to be considered and well-matched. If you wish to withdraw after payment:

• More than 14 days before programme start: Full refund, less any payment processing fees.
• 7–14 days before programme start: 50% refund.
• Fewer than 7 days before start, or after programme has begun: No refund, unless the cohort did not reach minimum numbers (in which case a full refund applies).

Refund requests should be directed to [email protected]. We will process confirmed refunds within 14 working days.

Our programmes are educational in scope and are designed to build conceptual understanding and practical familiarity with AI topics. They do not constitute professional training, formal academic qualifications, or any form of accredited certification.

We make no claims about specific career, professional, or commercial outcomes resulting from participation. Individual experience will vary.

The website and its content are provided "as is" and "as available". We take reasonable care to ensure accuracy but do not warrant that the site will be error-free, uninterrupted, or free from technical issues.

Nothing on this site constitutes legal, financial, or professional advisory services of any kind.

To the extent permitted by law, Modelcraft's total liability to you for any claim arising from your use of this website or participation in a programme shall not exceed the amount you paid for the specific programme to which the claim relates.

We are not liable for indirect, consequential, or incidental losses, including loss of business opportunity, loss of income, or reputational harm, whether or not such losses were foreseeable.

Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraudulent misrepresentation.

You may withdraw from a programme at any time by writing to us at [email protected]. Refund eligibility will be assessed in accordance with section 7.

We may suspend or terminate your access to a programme if you breach these terms, particularly the conduct requirements in section 5. We will communicate the reason in writing.

Sections covering intellectual property (6), disclaimers (8), limitation of liability (9), and dispute resolution (11) survive termination of this agreement.

These terms are governed by and construed in accordance with the laws of Malaysia.

If a dispute arises from your use of this website or a programme, we ask that you first contact us at [email protected] to seek an informal resolution. We will endeavour to respond within 10 working days.

If informal resolution is not possible, disputes shall be subject to the exclusive jurisdiction of the courts of Kuala Lumpur, Malaysia.

Nothing prevents either party from seeking urgent injunctive or other equitable relief before a court of competent jurisdiction where necessary.